Avaya has announced Avaya Equinox which delivers streamlined, mobile-first communications within the applications and browsers employees “live in” for their work.
Customizable through the Avaya Breeze Client SDK by vertical industry or worker requirements, Avaya Equinox is supported on desktop or mobile devices, and available out-of-the box on the elegant, all-glass Avaya Vantage device.
While the vision of UC was to merge methods and simplify access, vendors today still struggle to fully merge all the communication application infrastructure and cloud-based services into a single platform that offers the simplified user experience of Avaya Equinox.
With Avaya Equinox, workers can quickly see all scheduled meetings, messaging updates, and communications history in one place and take immediate action with a single touch.
The company says Avaya Equinox enables robust collaboration from within HTML5 browsers with no downloads or plugins needed thanks to WebRTC technology. This browser experience with full collaboration capabilities eliminates migration challenges for organizations in the process of transitioning desktop business applications to the web and/or shifting applications to the cloud.
Companies can also embed Avaya Equinox communication and collaboration capabilities within business processes or context, or into any business application to create and integrate unique solutions for vertical needs and competitive differentiation. They may also extend and accelerate smart digital solution creation with the single solution-wide Avaya Breeze Client SDK, workflow automation and Avaya Snapp Store ecosystem.
Avaya Vantage runs Equinox right out of the box, but is also infinitely customizable through the Client SDK.
Persistent, multimedia messaging for text, audio, video, images and files allows employees to access and send team messages in real time -- or anytime. A conversation initiated on the desktop in the morning can be picked back up on the mobile device at lunchtime, for example.
Workers can even message those who are offline for more efficient team interaction. One click from the messaging function escalates the session to a call or conference.
The platform is sold on a per-user, suite licensing basis with subscription or perpetual pricing models, along with a traditional concurrent user pricing option for conferencing.