Toll Global Logistics, a logistics services provider in Asia Pacific, has experienced significant productivity gains through the implementation of the TC8000 — the latest enterprise mobile computer from Zebra Technologies Corporation.
Customised Solutions, a service offering of the Toll Global Logistics division that specialises in purpose-built and multi-user warehousing facilities, partnered with Zebra to pilot the new rugged TC8000 mobile computer. The results were proven in the demanding environment of one of Customised Solutions’ Altona distribution centres, where the site has seen a rapid improvement in scanning speed and elevated workforce user experience through the pilot.
Toll’s partnership with Zebra in the TC8000 trial demonstrates the company’s clear intent to propel the logistics industry, with high productivity and leading-edge technology that address sophisticated business needs. Innovation is a critical part of Toll’s global value propositions and within Toll City - a future ready regional distribution centre in Singapore and a connecting point in a region that is set to become one of the largest economic blocs in the world.
The enterprise-class mobile computer is a landmark innovation in warehousing technology that will drive significant gains in productivity and decrease worker fatigue. Zebra worked with users around the globe to completely re-think, re-design and re-engineer industrial mobile computers based on deep research and human factors analysis.
Now available in Singapore, the ergonomic and lightweight TC8000 mobile computer reduces muscle effort by eliminating the need for “tilt and verify” motions that warehouse workers repeatedly conduct with traditional devices. Shaving seconds off each repetitive motion can save up to one hour per worker per shift – increasing productivity by an average of 14 percent based on workflow.
The rugged Android- based TC8000 is compatible with existing business solutions such as Terminal Emulation (TE), voice-directed picking (VDP), warehouse management, price audits and store receiving.
Zebra’s All-touch Terminal Emulation automatically updates legacy “green screen” interfaces with modern, graphics-based touch screens providing greater usability, increased accuracy and reduced training time.
The TC8000 is the logistics sector’s first hands-free proximity scanner, users can wear the device in a hip holster, shoulder strap, cart or desktop mount and simply pass items in front to scan.
“What we really wanted to achieve was a streamlined operation for our business as well as greater worker experience and productivity across our warehouses,” Gavin Norman, head of business services, Toll Customised Solutions. “The results we’ve seen to-date are very exciting, and we remain passionate about our work with Zebra and our opportunity to innovate further.”
According to Mark Baumback, Program Director at Toll Global Logistics, the company had been trialing four of the new TC8000 devices for about a month and they had seem marked improvements in productivity. And having been long time partners with Zebra, they were seriously considering upgrading to the TC8000.